Even though I selected the “good” tier there is literally NOTHING wrong with it! It’s in pristine condition physically and it works great! A great shopping experience and quality products with a second life. I trusted Back Market because other friends have purchased Apple devices from them. Back Market provides customers with cheaper items. Some of the 1-star reviews leveled at BackMarket were regarding devices failing during the warranty period and the reviewer being reluctant to send them back for repair.
- In some cases, the products have been used and then returned.
- If something goes wrong, their customer support team is available to handle your concerns.
- DD said all her friends get their phones from there, so when hers broke a few months ago we got one from there – great condition, fast postage, so far everything good.
- While there are a good number of positive reviews about Back Market on various forums, not everyone walked away from their purchases as happy customers.
- I’m a longtime fan of BackMarket and I fully support the idea of recycling tech!
Phone Arrived On Time Was In Excellent…
Depending on the transaction amount and region, Back Market provides free shipping. The normal delivery time for packages is 1 to 3 days. Some deliveries, nevertheless, can take up to three weeks. Fortunately, you receive a tracking number that you may use to monitor the progress of your order.
There should be a minimum 80% capacity for phones to avoid surprises. Still, their quality and customer satisfaction make them worth considering for your next purchase. Payments are processed through secure payment gateways with encryption protocols. Communication between the site and customers uses an SSL certificate for security.
Confirm the device comes with at least a 1-year warranty and a 30-day money-back guarantee, standard on Back Market. Check if the seller offers extended warranties for added protection. Every purchase includes a minimum 1-year warranty and a 30-day money-back guarantee, allowing returns or refunds for defective or misrepresented devices. My Mom bought an Ipad from Back Market 5 years ago and it still works fine to this day. I was in the market for a Tablet to use for studying and work so I decided to look on Back Market. I didn’t want to spend too much on something I would casually be using so the options on here were fine.
Understanding Warranty And Returns
The battery was in very bad condition, and it broke completely 3 months after I ordered it. If you have more burning business legitimacy questions, why not check out our article on whether or not Temu is legit, or perhaps G2A. Bottom line according to Reddit is that quality can vary by individual seller, but Back Market themselves cover you with solid policies. You might be questioning if Back Market is a reliable choice.
What Does Refurbished Mean? Used Vs Refurbished Explained
This online marketplace specializes in refurbished electronics, offering everything from smartphones to laptops at discounts of up to 70% off retail prices. With its promise of quality-tested devices, a 1-year warranty, and a 30-day money-back guarantee, it has gained traction across 18 countries. Back Market products come with a clear warranty structure, enhancing consumer confidence significantly. These warranties generally provide a minimum of a one-year coverage for all refurb appliances and electronics.
Navigating the waters of refurbished electronics can feel daunting. At Back Market, assurance comes in the form of vetted sellers and a grading system that categorizes the condition of their items. However, like any marketplace, the experiences customers have had do vary.
Occasionally, you can find something at a little fraction of the retail cost. Sometimes, the price difference from retail is only a few dollars. Once you’ve chosen the ideal phone, just check out by adding it to your basket. It’s a fast and simple process and back market starts processing your order as soon as you finish checking out. With all these investments, the company is continually improving its services while also ramping up expansion efforts into international markets.
We Encourage Constructive Feedback
Sellers, on the other hand, are certified refurbishers who must meet Back Market’s strict quality standards. This ensures that buyers receive products that function as promised. If you’re considering purchasing refurbished tech, Back Market might have caught your attention. Back Market is a trusted refurbished tech marketplace offering affordable gadgets like smartphones, laptops, and more.
Quality Assurance
DD said all her friends get their phones from there, so when hers broke a few months ago we got one from there – great condition, fast postage, so far everything good. Other DD’s phone has also just broken and we just got her new phone from there too, so far very happy with the service and the phone. Have you looked at CEX who offer a similar service. We have been delighted with what we have bought from them – samsung phone, Samsung tablet.
Back Market – Ireland Reviews 431
It sells smartphones, tablets, and other consumer electronics, each inspected by qualified techs. The platform features a wide range of electronics, including smartphones, laptops, tablets, gaming consoles, and even small home appliances. Their appeal largely lies in competitive pricing and environmentally friendly practices, as they focus on reducing e-waste by giving used devices a second life.
Back Market is a popular online marketplace, where users can buy and sell used electronics such as smartphones, tablets and laptops. It’s a great way to save money, without compromising quality or reliability. But with so many online options, it can be hard to know if Back Market is legit.
Tips For A Safe Back Market Purchase
So you can make an informed decision, before you purchase from Back Market. Based on our experience, we cannot confidently recommend Back Market. While there’s a chance of getting a decent phone, the risk of receiving a poorly refurbished one is too high. For now, it might be safer to look elsewhere for refurbished phones. Yet Back Market inspects their products rigorously before selling them. So buying from Back Market is safe and cost-effective.
Great Experience
- Back Market offers products such as smartphones, laptops, video game consoles, kitchen appliances, and more, all of which are certified to be in working condition.
- I had extensively promoted Backmarket (and the idea of refurb tech in general) on social media, but unfortunately am now having a very poor experience with their insurance.
- Shoppers get great value for their money when compared to buying new.
- The stringent quality control standards Back Market implements reassure customers about product reliability.
- If not, you will be responsible for a localized return shipping fee.
If that’s not enough, you also get a 30-day money-back guarantee. As a company that serves 14 European countries around the world, along with the US, Back Market’s products aren’t something to sneeze on. It’s also not easy to become a Back Market seller.
